Return/Exchange Policy
Welcome to Tonyas thrift shop & more Return/Exchange Policy page. At Tonyas thrift shop & more, we strive to provide a hassle-free experience for our customers when it comes to returns and exchanges. Read on to learn more about our policy and how you can return or exchange your items.
Return Policy
You can return or exchange damaged or wrong-sized products with a receipt and upon approval within 30 days of purchase. If the return is approved, the cost of the item will be refunded onto a gift card.
Exchange Policy
If you received an item that is not the right size or if it arrived damaged, we are happy to exchange it for you. Simply bring the item with the receipt and we will process the exchange for you.
How to Initiate a Return/Exchange
To initiate a return or exchange, please contact our customer service team via email or phone. Provide your order details and reason for return/exchange, and we will guide you through the process.